Services

Training content your team will actually use

New starters need to learn the job quickly, and existing staff need to keep up as services and systems change. We write and produce plain English training content around your team, your service and the tools you use.

Services

Training content your team will actually use

New starters need to learn the job quickly, and existing staff need to keep up as services and systems change. We write and produce plain English training content around your team, your service and the tools you use.

Who it is for

  • Care providers training care workers and office teams
  • Suppliers training customers or their own staff on a product
  • Operations teams rolling out a new system or process

What we do

  • Training needs: what people need to know and do, and what gets in the way
  • Plain English guides, handbooks and quick reference sheets
  • Online learning modules with short knowledge checks
  • Short training videos and screen recorded walkthroughs of the systems your staff use
  • Captions, accessible documents and formats that work on a phone
  • Updating content when your service or system changes

What you get

Finished training materials in the agreed formats, the source files, and a simple plan for keeping them up to date.

Our own example

Coming Home Carer Skills, a free course for family carers whose topics follow the Care Certificate standards. It is not the Care Certificate and not a qualification. Coming Home Carer Skills (opens in a new tab). We also made short staff training videos for the Cura+ Admin platform.

How it runs

The stages that matter most for this service are highlighted.

  1. Discovery1 to 2 weeks
  2. Strategy2 to 4 weeks
  3. DesignKey stage3 to 6 weeks
  4. BuildKey stage2 to 12 weeks
  5. LaunchKey stage1 to 2 weeks
  6. SupportOngoing

See how we work in full

Questions

No. We write and produce training content; we do not award qualifications. If your training needs to follow a particular standard, we will design it around that standard with your training lead.

Yes. We can supply content in standard formats such as SCORM, video and PDF, ready to load into most learning systems. We'll check your system's requirements before we start.

No. Clinical and practical skills need a qualified trainer. We work on the plain English material, systems training and the formats around it.

Illustration: a care worker reads a book with an older man on his sofa
Let's talk

Got an idea, a product or a process that needs to move?

Tell us where you are and what you need. A free discovery call is the easiest way to find out whether we can help.

Illustration: a carer walks beside an older woman using a crutch at home
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