About us

About Caresque

Caresque Limited is a consultancy that helps organisations plan, design, build and launch, with specialist knowledge of health and social care. We combine commercial strategy with hands on product, digital and marketing delivery.

Illustration: a wheelchair user, an older woman and a colleague with locs plan work at a whiteboard
Our story

Our story

Caresque was set up by Stephen Fielding after more than 20 years in commercial leadership and eight years in senior roles at home care and live in care companies across London and the South East. Working alongside NHS Trusts, GPs and Local Authorities, he saw how often good care was held back by slow processes, disconnected systems and services that weren't designed around the people using them.

Caresque exists to fix that. We help health and social care organisations improve patient flow, keep their clients and carers, and bring new products and services to market, from strategy and design through to apps and websites. We've also built our own products, including Coming Home: Family Care, an app for unpaid family carers.

Our approach is practical: understand the real problem, design with the people it affects, and deliver something that works on day one.

Stephen Fielding, founder and director of Caresque, smiling, photographed outdoors in London
Founder

Stephen Fielding, Founder and Director

Stephen Fielding is the founder and director of Caresque Limited. After more than 20 years in commercial leadership, he has spent eight years in senior roles at UK home care and live in care companies across London and the South East, working with NHS trusts, GPs and councils on getting people home from hospital.

He is also the founder of Coming Home: Family Care, Caresque's own iPhone app for families looking after someone at home, and Managing Director of Dignity Access Limited.

What we value

What we value

Plain English.

If it can be said simply, we say it simply.

Nothing invented.

We only claim what we can show.

Accessible by default.

Everyone should be able to use what we make.

Dignity.

Especially when the people at the end of the work are patients, carers and families.

Our approach to standards

Our approach to standards

NHS

We plan around how NHS teams, trusts and pathways actually work, and we never borrow NHS identity or imply NHS endorsement.

Social care

We design for care providers, councils, families and the people they support, with plain language and dignity at the centre.

Accessibility

We aim to meet WCAG 2.2 AA in everything we design and build, and we test with keyboards and screen readers.

UK GDPR

We practise data protection by design: collect less, explain clearly, and keep people in control of their information.

NHS style data security

We shape our working practices around the kind of controls the NHS Data Security and Protection Toolkit (DSPT) expects.

Company details

Company details

Company

Caresque Limited

Registered office and postal address only

124 City Road, London, EC1V 2NX

Company number

16160381

VAT

GB485457743

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