Before you launch: test with a few people, then make it simpler
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Small usability tests and simpler forms are two of the cheapest ways to improve a new website, app or digital product before launch. Here is how to do both.
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News and insights
Updates from Caresque and practical thinking on health and care, products, digital and going to market.
Carer retention starts in the first year
What Skills for Care's figures say about care worker turnover, why the first year matters most, and practical ways providers can help good carers stay.
Hospital discharge: where flow gets stuck, and what helps
What the latest NHS England figures show about delayed discharge, why delays build up at handovers, and practical ways to help people get home.
The power of AI in growing a business, used with care
Where AI genuinely helps a business grow, where it does not, and how to start safely, especially if you work in health and care.
Going to market in the NHS: what suppliers need to get right
Selling to the NHS and councils is different. Who decides, the rules that shape buying, the assurance buyers expect, and how to plan your route in.
Digital care records: what comes after going paperless
Most registered care services in England now use a digital social care record. Here is what the next step looks like, and how to get more from the system you already have.
Accessibility is good business, not a box to tick
One in four people in the UK are disabled. Why accessible websites and apps matter, what WCAG 2.2 AA means, and how to build it in from day one.
Designing for unpaid carers: services that fit around a caring life
Around five million people in England and Wales provide unpaid care. Practical ways to design services, apps and information that fit around their lives.
Why sometimes less is more
Fewer features, fewer messages, fewer steps. Why doing less, on purpose, often makes products, brands and services better for the people who use them.
Choosing a tech stack for the future: start with a single source of truth
Before you choose software, decide where the truth lives. How to pick a tech stack that grows with you, built around a single source of truth.
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